Rider Training
Paano Mag-Drive sa
Sakayna
Interactive training — i-click ang bawat step!
🚗 Basics
📦 Services
📊 Dashboard
🎉 Tapusin
Step 1 of 12
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🔊 Voice ready
🔊
💡
I-tap ang mga buttons sa loob ng phone para mag-interact!
9:41
📶 🔋
🚗 Basics
🚗
Welcome, Partner Rider!
Kumpleto na ang registration mo. Tapusin muna ang training bago mag-Go Online.
✅
Account Approved
Documents verified by admin
📸
Selfie Required
Verify your identity bago mag-online
Matututo ka ng:
📸 Selfie verification · 🚗 Ride flow · 📦 Pabili & Pahatid · 📅 Advance Booking · 📊 Dashboard
Simulan ang Training →
🚗 Basics
📸
Step 1: Selfie Verification
Take selfie bago mag-Go Online. Ito ang pang-verify na ikaw talaga ang rider.
🧑
✓
📸 Take Selfie
✅ Selfie Verified!
Face matched with registration photo.
📋 Guidelines:
✅
Malinaw ang mukha, naka-harap sa camera
✅
May sapat na ilaw
❌
Huwag mag-selfie habang nagmo-motor
❌
Huwag gumamit ng photo ng iba
🔒 Bakit?
Safety ng passengers. Prevents unauthorized use. Required
every time
bago mag-online.
🚗 Basics
📡
Step 2: Mag-Go Online
After selfie, i-toggle ang switch para maging available ka sa passengers.
📸
✅ Selfie Verified
Juan D. — 10:30 AM today
Rider Status
Offline — di ka makaka-receive ng ride
GenSan
📍
👆 I-tap ang toggle para mag-Go Online
🚗 Basics
🔔
Step 3: Ride Request
May nag-book! Makikita mo ang details. Accept o Decline.
🔔 New Ride Request
👤
Maria Santos
Motorcycle • ₱85 estimated fare
Pickup:
SM GenSan
Drop-off:
KCC Mall
✕ Decline
✓ Accept
Pag decline, mapunta sa ibang rider. Okay lang!
✅ In-accept! Proceed sa Chat then Start Trip.
🚗 Basics
💬
Step 4: Chat → Ride → Done
Full flow: Chat → Onboard → Start → Complete → Rate
Maria (Passenger)
Kuya, naa ko tapat ng BDO sa SM. 🏦
You (Rider)
Copy Ma'am, 3 mins! Red motorcycle. 🏍️
🛵 Nasakay na — Start Trip
🏁 Nakarating na — Complete Trip
⭐ Rate Passenger
Earnings Mo
₱76.50
₱85 - ₱8.50 (10% fee)
📦 Services
📅
Step 5: Advance Booking
Passenger nag-book nang maaga — specific date & time.
📅 Advance
🕐 Bukas, 7 AM
👤
Jun Reyes
Sedan • ₱250 fare
Pickup:
Labangal
Drop-off:
GenSan Airport
✕ Decline
✓ Accept
Okay lang decline kung di available.
✅ Booked! Online ka before 7 AM bukas. May reminder 30 mins before.
💡 Pag in-accept, committed ka. System will remind you 30 mins before scheduled time.
📦 Services
🛒
Step 6: Pabili Service
Passenger wants you to buy items and deliver.
🛒 Pabili
👤
Ana Dela Cruz
Budget: ₱500
LIST:
2x
Pancit Canton
1x
Argentina Corned Beef
3x
C2 Green Tea
Bilhan:
Gaisano Mall
Deliver:
Dadiangas Heights
🛒 Accept
✅ Flow:
Punta store → Bilhin → Photo resibo → Deliver → Collect bayad → Complete
📦 Services
📦
Step 7: Pahatid Service
Package delivery — pickup from sender, deliver to receiver.
📦 Pahatid
👤
Rico Magbanua
₱65 delivery fee
📦 Birthday cake · ⚠️ Fragile · 💰 COD: ₱450
From:
Jollibee Polomolok
To:
City Heights
📦 Accept
✅ Flow:
Pickup package → Confirm → Deliver → Collect COD → Tap Delivered
📦 Services
📋
Step 8: All Services
Quick recap ng lahat ng service types:
🏍️
Standard Ride
Motor / Sedan / SUV
📅
Advance Booking
Scheduled date & time
🛒
Pabili
Buy & deliver items
📦
Pahatid
Package pickup & delivery
All services = 10% fee (max ₱50)
Founding Riders = ₱0 during pilot! 🎉
📊 Dashboard
📊
Step 9: Your Dashboard
Main screen mo. I-tap ang tabs!
🏠 Home
💰 Earn
📜 Trips
👤 Me
●
Online
4.9
Rating
23
Trips
🏠 Home
— Status toggle, stats, active bookings, announcements
This Week
₱3,450
18 trips
💰 Earnings
— Daily/Weekly/Monthly, fee breakdown, per-trip history
SM → KCC
Today 2:30 PM • ₱85 • ⭐5
Pabili — Gaisano
Today 11 AM • ₱120 • ⭐5
Pahatid — City Heights
Yesterday • ₱65 • ⭐4
👨✈️
Juan Dela Cruz
Founding Rider • March 2026
🏅 Founding
⭐ 4.9
📸 Verified
📊 Dashboard
⚠️
Step 10: Reminders
Important rules para smooth ang experience.
✅ DO's
• Take selfie before going online
• Accept lang kaya mo
• Chat agad after accept
• Drive safely
• Complete trip sa app
❌ DON'Ts
• Huwag cancel after accept
• Huwag overcharge
• Huwag rude sa passenger
• Huwag i-off app habang may trip
💰 Fee
• 10% per trip (max ₱50)
• Founding Riders: ₱0 during pilot!
• Earnings auto-credited
💰 Fare Calculation
Paano kinokompute ang fare?
🏍️ MOTORCYCLE FARE
Base fare (1-2km) =
₱40
Per km after 2km =
+₱13/km
Platform fee =
10% (max ₱50)
📍 EXAMPLE: 5km ride
Base ₱40 + (3km × ₱13) =
₱79
Platform fee = ₱7.90
Your earnings = ₱71.10
🏅
Founding Riders:
₱0 platform fee during pilot!
Keep 100% ng earnings mo!
❌ Cancellation Policy
Paano kung mag-cancel?
🚫 PASSENGER CANCELS
• Before accept = okay lang ✅
• After accept = mark as cancelled
• Hindi ka madadamage ✅
• Move on sa next ride 🛵
⚠️ IKAW MAGCANCEL
• Dapat may valid reason
• Emergency only
• Too many cancels = warning
• Contact admin kung emergency
💡
Pro tip:
Accept lang ang rides
na sigurado mong kaya mo!
Hindi dapat i-cancel pag dating
ng passenger sa pickup point.
🆘 Need Help?
Sakayna support channels
🤖 AI SUPPORT (24/7)
• Tap the 🛵 bot button sa app
• Ask anything about Sakayna
• Available 24/7 ✅
• Instant answers!
📲 ADMIN VIBER
• +63 927 436 3575
• For urgent issues only
• Monday–Saturday
• 8AM–8PM GenSan time
🌐 OTHER CHANNELS
• facebook.com/sakaynaapp
• sakayna.com (full site)
• blog.sakayna.com (tips)
🎁 Referral Program
Kumita pa ng dagdag sa pag-refer!
🎁 HOW IT WORKS
1. Profile → My Referrals
2. Copy your unique code
3. Share sa mga kakilala
4. Mag-sign up gamit ang code mo
5. 💰 Earn rewards!
📤 SHARE YOUR LINK
sakayna.com/register?ref=YOURCODE
Share sa Facebook, Viber, SMS!
💡
May nag-refer sayo?
Enter their code sa sign-up form!
Both of you get rewards! ✅
🎉
Training Complete!
Ready ka na, Partner Rider!
SAKAYNA FLOW
📸 Selfie Verification
📡 Go Online
🔔 Receive Booking
✅ Accept
💬 Chat
🛵 Start / Pickup / Buy
🏁 Complete / Delivered
⭐ Rate
💰 Earnings
📋 Next Steps:
⬜ Join Sakayna Riders FB Group
⬜ Share Sakayna sa 5 kakilala
⬜ Go Online during peak hours
⬜ Complete first trip!
🚗 Mag-Go Online Na!
"Sakayna GenSan — Atoa ni Bai! 🔥🚗
Without you — just a platform. With you — a community." 🧡
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